§ 01
Introduction
DhandaGrow AI (“DhandaGrow,” “we,” “our,” or “us”) is an AI-powered business platform that helps individuals, creators, entrepreneurs, and businesses create content, manage marketing activities, automate workflows, and grow their digital presence.
DhandaGrow AI is powered by Sevenunique Tech Solutions Private Limited.
This Privacy Policy explains how we collect, use, store, process, and protect your personal information when you visit our website, register for an account, use our AI tools, connect third-party platforms, or purchase a subscription.
§ 02
Company and Contact Information
Powered by: Sevenunique Tech Solutions Private Limited
Business Address: Dakshinpuri - I Shrikishan, Sanganer, Jagatpura, Jaipur, Rajasthan 302017, India.
Email: support@dhandagrow.com
Mobile: +91 8741886688
Website: https://dhandagrow.com
For privacy questions, personal data requests, or complaints, please contact us using the details above.
§ 03
Information We Collect
We collect information across the following categories to provide and maintain our services:
- 3.1 Account Information: Name, email address, and phone number; login and authentication information; business name, industry, website, and profile details; account preferences and subscription information.
- 3.2 Payment and Billing Information: When you purchase a paid plan, we may process subscription details, transaction references, payment status, invoices, billing information, and renewal or cancellation records. Payments are processed by third-party payment gateways; we do not store complete payment card numbers or card security codes on our own servers.
- 3.3 AI Prompts, Uploads, and Generated Content: When you use our AI features, we may process text prompts, images, videos, audio, documents, brand assets, product images, generated outputs, and saved projects to provide requested functionality, generate content, save projects, troubleshoot errors, and maintain service quality.
- 3.4 Connected Social Media Accounts: If you connect supported third-party platforms, we may process account identifiers, profile information, authorized access tokens, page information, content selected for publishing, scheduling information, and available analytics to provide authorized integrations.
- 3.5 Technical and Usage Information: IP addresses, device and browser information, pages visited, feature usage, diagnostic logs, timestamps, and security events to maintain and improve our services.
- 3.6 Support Communications: When you contact our support team, we may retain your messages and relevant account details to respond to your request and resolve issues.
§ 04
How We Use Your Information
We process personal information in accordance with applicable law for the following purposes:
- Create and manage user accounts.
- Provide AI-powered content generation and business tools.
- Support authorized social media publishing and automation.
- Process subscriptions, payments, renewals, and cancellations.
- Provide customer support and troubleshoot technical issues.
- Protect accounts, detect fraud, and maintain platform security.
- Analyze performance and improve our services.
- Send important service, security, and billing notifications.
- Meet applicable legal, tax, accounting, and regulatory obligations.
§ 05
AI Processing and Third-Party Providers
DhandaGrow AI may use third-party AI models, APIs, hosting providers, cloud infrastructure, and other service providers to deliver its features. When you submit a prompt or upload content, relevant information may be transmitted to the provider required to perform the requested operation.
Third-party providers may process information under their own privacy policies and contractual terms. We will describe the use of customer content for model training or service improvement according to our actual provider configurations, contractual commitments, and applicable legal requirements. Users should review any feature-specific privacy notices before submitting confidential information.
AI-generated outputs may be inaccurate or incomplete and should be reviewed before publication or use.
§ 06
Cookies and Similar Technologies
We may use cookies and similar technologies for authentication, session management, preferences, security, and website analytics. Where required by law, we will obtain consent before using non-essential cookies or tracking technologies.
You may manage available cookie preferences through our website settings or your browser. Disabling certain cookies may affect functionality. Please refer to our Cookie Policy for additional information.
§ 07
Sharing of Information
We may share information with service providers supporting hosting, databases, AI processing, analytics, email, and customer support; payment gateways processing transactions and subscriptions; third-party platforms you connect to perform authorized actions; legal or regulatory authorities where disclosure is required or permitted by law; and relevant parties in a business merger, acquisition, or transfer, subject to applicable safeguards.
We do not intend to sell personal information to third parties.
§ 08
Data Retention
We retain personal information for as long as reasonably necessary to provide our services, maintain accounts, process transactions, resolve disputes, ensure security, and meet legal obligations. Retention periods vary depending on the information and purpose.
Where information is no longer required, we will take appropriate steps to delete or anonymize it, subject to applicable legal requirements and technical limitations.
§ 09
Data Security
We implement appropriate technical and organizational safeguards designed to protect information from unauthorized access, loss, misuse, or disclosure. These measures may include access controls, secure authentication, encryption where appropriate, monitoring, and restricted access to customer data.
No internet-based service can guarantee absolute security. Please protect your login credentials and contact us if you suspect unauthorized account access.
§ 10
Your Privacy Rights
Subject to applicable law, you may have the right to request information about your personal data, request correction of inaccurate information, request deletion of personal information where applicable, withdraw consent where processing is based on consent, and raise a grievance regarding the handling of personal information.
To submit a request, email support@dhandagrow.com with the subject line “Privacy Request.” We may verify your identity before processing requests. Some information may need to be retained to comply with legal obligations or resolve disputes.
§ 11
Account Deletion and Connected Accounts
You may request account deletion through available account settings or by contacting our support team. You may also disconnect third-party integrations through the relevant settings or revoke access through the third-party platform.
Disconnecting an integration may stop future access but does not automatically delete content already published on external platforms or information retained by those platforms. We will handle deletion requests according to applicable law and our data-retention obligations.
§ 12
Children's Privacy
DhandaGrow AI is designed for business, professional, and creator use. We will handle children's personal data in accordance with applicable legal requirements, including any required parental consent and safeguards.
If you believe that personal information has been collected inappropriately, please contact support@dhandagrow.com.
§ 13
Third-Party Websites
Our services may contain links to external websites or integrations. We are not responsible for the independent privacy practices of third-party services. Please review their privacy policies before providing them with personal information.
§ 14
Marketing Communications
We may send essential account, security, payment, and subscription notifications. Promotional communications will be sent in accordance with applicable law and required consent. You may unsubscribe from marketing emails using the available unsubscribe mechanism.
§ 15
Changes to This Policy
We may update this Privacy Policy to reflect changes in our services, data practices, or applicable legal requirements. Updated versions will be published on this page with a revised “Last Updated” date. Where required, we will notify users or obtain additional consent.
§ 16
Contact and Grievance Redressal
Sevenunique Tech Solutions Private Limited
Powered by: DhandaGrow AI
Address: Dakshinpuri - I Shrikishan, Sanganer, Jagatpura, Jaipur, Rajasthan 302017, India.
Email: support@dhandagrow.com
Mobile: +91 8741886688
We will review and respond to privacy requests and grievances in accordance with applicable law.
§ 17
Applicable Law
This Privacy Policy will be interpreted in accordance with applicable Indian laws and other applicable data-protection requirements. Nothing in this Policy limits any rights that cannot lawfully be excluded.
§ 18
KYC, Identity Verification, and Business Information
DhandaGrow AI may collect and process identity and business verification information where necessary to provide specific services, verify accounts, prevent fraud, meet legal obligations, or comply with third-party service provider requirements:
- 18.1 Individual Identity Information: Depending on the service, information may include full legal name, date of birth where required, residential or business address, mobile number and email address, government-issued identity document details where legally permitted and necessary, and verification status or related records.
- 18.2 Business KYC Information: For business accounts, merchant accounts, or business verification, we may collect registered business name and address, business registration or incorporation certificate, company PAN or other applicable tax identification details, GSTIN where applicable, details of directors, partners, proprietors, authorized representatives or beneficial owners where required, business bank account verification information, and relevant licences or supporting documents.
- 18.3 Documents and Supporting Evidence: Where required for a specific service or verification process, users may be asked to provide PAN card or other permitted identity documents, address proof, certificate of incorporation or business registration documents, GST registration certificate, authorized signatory or ownership documentation, bank account proof, or other financial verification documents. We will request only information reasonably necessary for the relevant purpose and subject to applicable law. Users should not submit identity documents unless the relevant feature or verification request requires them.
- 18.4 Payment Gateway and Third-Party KYC: Payments and subscriptions may be processed by third-party payment gateways or other service providers. These providers may independently collect and verify identity, business, banking, tax, and beneficial ownership information under their own policies and legal obligations. DhandaGrow AI does not claim to perform regulated KYC verification unless the relevant service and legal authorization permit it.
- 18.5 Purpose of KYC Processing: We may use KYC and business verification information to verify identity and business ownership; confirm eligibility for specific services; prevent impersonation, fraudulent accounts, and unauthorized transactions; support payment gateway onboarding and merchant verification; meet applicable legal, contractual, tax, accounting, and compliance requirements; investigate suspicious activity; and maintain appropriate verification and audit records.
- 18.6 Storage, Access, and Retention of KYC Documents: KYC documents and related verification information will be handled using appropriate access controls and security safeguards. Access will be restricted to authorized personnel and service providers who need the information for legitimate operational, verification, or compliance purposes. We will retain KYC information only for the period necessary for stated purposes or as required by law.
- 18.7 Accuracy and User Responsibility: Users must provide accurate, complete, and up-to-date information when submitting verification details. Providing false, misleading, or unauthorized documents may result in verification failure or restrictions on specific services or account suspension where justified and permitted by applicable law. Users must not submit another person's identity documents or personal information without appropriate authority.
§ 19
Sensitive Personal Information and Financial Details
Certain identity, financial, and verification information may require additional safeguards under applicable law. Where necessary and legally permitted, we may process relevant bank account details, tax identification information, identity verification records, and other information required to provide the requested service.
We do not request passwords, card security codes, or unrelated sensitive information through ordinary email. Users should provide documents only through an authorized and secure submission channel.
Where Aadhaar information or other specially regulated identifiers are involved, we will follow applicable legal restrictions and use permitted verification methods.
§ 20
Privacy Requests Relating to KYC Information
Users may contact support@dhandagrow.com to request information about their personal data, correction of inaccurate information, or deletion where applicable. Before responding, we may need to verify the requester's identity. We may retain certain verification or transaction records where required by law or necessary for legitimate compliance purposes.
If a payment gateway or another independent service provider collected the information directly, users may also need to contact that provider to exercise rights relating to its separate processing activities.
End of Terms and Conditions
For questions or assistance regarding these terms, contact support@dhandagrow.com