DhandaGrow
AI Review Manager

Own your reputation.

Manage your Google My Business, Trustpilot, and Facebook reviews on autopilot. The AI drafts personalized, SEO-optimized replies to 5-star reviews and intelligently escalates negative feedback.

Connect Google My Business
"Saved me 10 hours a week."
JD

John Doe

Local Guide • 2 days ago

Amazing experience at the store today! The staff was incredibly helpful and I found exactly what I was looking for. Will definitely be coming back.

Response from Owner (Auto-Drafted)

Thank you so much for the 5-star review, John! We're thrilled to hear you had a great experience with our staff. We look forward to seeing you again soon at DhandaGrow!

SM

Sarah M.

1 review • Just now

I waited for 30 minutes and no one attended to me. Very disappointing service.

Critical Alert: Poor Service Flag

AI paused auto-reply and escalated to Manager.

Why managing reviews matters.

Replying to reviews isn't just polite—it's the #1 driver for local SEO and customer trust.

SEO-Optimized Replies

Our AI doesn't just say "Thanks". It weaves your business keywords (e.g., "best coffee shop in Mumbai") into the replies, helping you rank higher on Google Maps.

Crisis Management

If a review contains keywords like "bad", "angry", or 1-star, the AI immediately alerts you via Email/SMS so you can step in and save the customer relationship.

Multi-Location Support

Manage 50 different franchise locations from a single dashboard. The AI knows which location the review is for and tailors the reply dynamically.

Sentiment Analytics

Get a monthly report breaking down exactly what customers love (e.g., "fast service") and what they hate, so you can fix operational issues before they spread.

Every review is a chance to connect

Turn customer feedback into a better experience.

Keep review responses thoughtful and timely, while learning from the themes customers bring up.

New review01
New review

Know when feedback arrives

Keep recent customer feedback in view for your team.

Thoughtful reply02
Thoughtful reply

Respond with care

Prepare a relevant, professional response for each situation.

Service recovery03
Service recovery

Address concerns early

Help your team focus on feedback that needs attention.

Sentiment04
Sentiment

Learn from the patterns

Spot recurring themes across customer experiences.

New review

Know when feedback arrives

Keep recent customer feedback in view for your team.

Concept 01
Thoughtful reply

Respond with care

Prepare a relevant, professional response for each situation.

Concept 02
Service recovery

Address concerns early

Help your team focus on feedback that needs attention.

Concept 03
Sentiment

Learn from the patterns

Spot recurring themes across customer experiences.

Concept 04
Your campaign command center

Keep the plan, content, and next steps connected.

See the moving parts of a campaign together, from its objective and creative tasks to the signals worth reviewing.

Active plan

Weekend foot traffic

On track

Campaign objective

Reach nearby customers

Creative direction

Weekend Treat offer

Social content

3 short-form concepts

Performance check

Review campaign signals

Reputation, handled thoughtfully

Make it easier to hear customers and respond with care.

Bring review monitoring, timely replies, and reputation insights into a workflow your team can keep up with.

01

Respond with consistency

Use thoughtful reply guidance to keep your customer communication clear and professional.

02

Catch issues early

Notice negative feedback sooner and give your team a chance to address it constructively.

03

Understand recurring themes

Use sentiment and review trends to spot what customers value and where service can improve.

A simple workflow

From first step to finished work.

  1. STEP 01

    Bring reviews together

    Create a working view of the feedback your business receives.

  2. STEP 02

    Prioritize a response

    Identify urgent feedback and prepare a reply that fits the situation.

  3. STEP 03

    Learn from the patterns

    Review recurring themes and share useful insights with your team.

Frequently asked questions

A few helpful details.

Can I manage more than one business location?

Location-aware workflows help teams keep track of feedback across multiple business locations.

Can replies be tailored to my business?

Use response guidance as a starting point, then review and personalize each reply before it is sent.

How does sentiment analysis help?

Sentiment insights can help you identify recurring customer concerns and prioritize follow-up.

Build a 5-Star Brand.

Protect your online reputation without spending hours writing replies.

Start Managing Reviews